A Chinese shopper group has requested Apple for details about the slowing of older iPhones after working system updates, demanding a reply earlier than Friday, state information company Xinhua reported.
The question from the Shanghai Shopper Council got here in response to shopper suggestions that outdated iPhones grew to become sluggish after upgrading the software program to iOS 10.2.1, it stated.
In a letter to Apple on Monday, the council requested an evidence for the slow-down and details about what Apple deliberate to do to rectify the issue, Xinhua reported.
The California-based firm acknowledged in December that iPhone software program can decelerate some telephones with battery issues and apologized for the problem. It additionally lower battery substitute prices and stated it will change its software program to point out customers whether or not their cellphone batteries have been working effectively.
The Shanghai Shopper Council, a non-government group accepted by the Chinese language authorities, stated it had obtained 2,615 complaints about Apple services and products in 2017, in contrast with 964 complaints in 2015.